Lab Manager - II - LMG02

Arlington, VA

Full Time

Professional Services

Mid Level

Lab Manager - III - LMG02

Solutions3 is supporting a U.S. Government customer to provide support for onsite incident response to civilian Government agencies and critical asset owners who experience cyber-attacks, providing immediate investigation and resolution. Contract personnel perform investigations to characterize of the severity of breaches, develop mitigation plans, and assist with the restoration of services. Solutions3 is seeking a Lab Manager to support this critical customer mission.

Responsibilities:
- Applying advanced analytical skills and technical resources at the tactical levels and implementing infrastructure solutions supporting command decision making and execution of mission requirements
- Support the implementation of new technologies and equipment in the lab environment
- Assesses network topology and device configurations identifying critical security concerns and providing security best practice recommendations
- Advises and provides insight on development of lab standard operating procedures (SOPs) and policies
- Provide support for Virtual Private Network (VPN) or Virtual Desktop Infrastructure (e.g., Citrix) to users
- Provide support for MacOS and iOS to users
- Provide troubleshooting and triaging assistance for basic to intermediate technical challenges and user issues
- Monitor and respond to users on IT helpdesk channels and phone lines
- Assist in the management of user accounts and resetting credentials
- Performing implementation of granular access control, and monitor systems for acceptable performance and user accessibility, establish back-ups, and monitor systems security
- Troubleshoot and resolve complex storage problems across the enterprise related to storage and replication strategies across local and wide area networks. Monitor channels for storage-related network and system issues and remediate them as they occur

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The client will require their own suitability process. This will need to be completed BEFORE an official start date can be determined. This process could take anywhere between 4-6 weeks. Would this inhibit you from moving forward?*

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If you don't have a middle name, please respond: NMN*

If you have earned a Bachelor of Science/Masters/Doctorate degree, please enter the degree type, school name and completion date for each in the format MM/YYYY (e.g. 12/2001).
Separate each with a comma (,) if applicable.
If you never obtained a degree or this does not apply to you, please respond: N/A*

If you have earned any type of formal certification (e.g. ITIL Foundations, Cisco, etc.) please enter the certification type, and the completion date for each in the format MM/YYYY (e.g. 12/2001). Separate each with a comma (,) if applicable.
If you never obtained a certification or this does not apply to you, please respond: N/A
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Lab Manager - II - LMG02

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