Title: ServiceNow Developer Level4 This is a PIPELINE Position - Start Date TBD Description:Solutions³ LLC is supporting our prime contractor and their U.S. Government customer on a large mission-critical development and sustainment program to design, build, deliver, and operate a network operations environment; including introducing new cyber capabilities to address emerging threats. Solutions³ is providing technical services to enable customer mission accomplishment. In support of the customer’s strategic direction, Solutions³ is looking for individuals with mid-level ServiceNow Developer experience to support customer environment operations.
The ServiceNow Developer is a technical resource possessing ServiceNow administration capability and is able to design, build, and customize ServiceNow applications and services. The ServiceNow Application Developer has a software development background in addition to ServiceNow System Administration, ServiceNow Advanced System Administration, Scripting in ServiceNow, and Application Creation in ServiceNow.
Responsibilities: • Assists with the technical design for architecture, responsible for overall code quality ensuring a highly available and recoverable environment • Assist with the design, prototype, implement, test, and deploy business rules and technical solutions • Develop custom integration components and integrate legacy systems with platform using mid-server and other relevant technologies • Document, maintain and update policies, procedures and controls for the platform operation and software development life cycle while promoting agile development. • Assist ServiceNow System Administrators with incident resolution, as needed • Designs and develops new ServiceNow applications and services • Assist ServiceNow Business Analyst in estimating release level of effort
Required Skills: • U.S. Citizenship • Active Secret clearance. Must be able to obtain a TS/SCI clearance • Must be able to obtain DHS Suitability • Knowledge of the principles, methods, and techniques used in ServiceNow development • Enterprise and/or IT Service Management • ServiceNow System Administration • Experience with gathering requirements, database design schemas, and data modeling • Six (6) or more years of software development experience required • Minimum 2+ Years' experience with ServiceNow development • Minimum 2+ Years' experience of developing a custom service portal • Minimum 2+ Years of experience with Application Experience: Incident, Problem, Change Management, Knowledge, Service Catalog • Experience with process and solution integration, workflow design/configuration, and reporting • Experience with Integration components (SSO, LDAP, e.g.) and web technologies (XML, HTML, JavaScript, and Web Services) • Experience with LDAP Integration, ServiceNow Development APIs, and diagnosing performance related issues
Desired Skills: • Experience supporting Intelligence, DoD, or DHS Customers • Experience with process development and deployment • Web Service Integration (API Web Services) experience • Single Sign-on configuration and administration • SQL Experience • Application Experience: ITx, HR, ITOM, ITBM, CSM, Security, Asset Management (HAM/SAM), PPM a Plus, Platform/Integration, Portal/UI, GRC
Required Education: BS Computer Science, Computer Engineering, Computer Information Systems, OR Computer Systems Engineering. Two years of related work experience may be substituted for each year of degree level education.
Desired Certifications: • ServiceNow Certified System Administrator • ServiceNow Certified Application Developer • ServiceNow Implementation Specialist Certified • ITIL Foundation v4 Certified or willing to complete one year from hire • DODI 8570.1-M Compliance at IAT Level I |